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18
2024
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10
Factory Shipments--Sanitary Grade Silicone Hose
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We received an inquiry from a Lebanese customer who was looking for hygienic silicone tubing for the food and medical industry. Due to the stringent requirements of the application area, the customer placed great importance on the quality and safety of the tubing and required customized dimensions to perfectly match their production equipment.
Upon receiving the client's request, I immediately discussed it with the production team and determined that we could provide silicone tubing that met both food-grade and medical standards and could be custom manufactured to their specifications. In addition to the standard size adjustments, the customer also required the product to pass specific international certifications. I told the customer that we could provide all relevant certifications.
To give the customer more confidence, I decided to prepare a few meters of samples for them first. We especially chose the highest grade of hygienic silicone and carried out strict quality checks on the product to ensure that every detail was up to standard. A few days later, the samples were successfully delivered to the customer. Upon receipt, the customer was very satisfied with the product's flexibility, temperature resistance and easy-cleaning performance. They also verified our certificates to confirm that the product fully meets their needs.
After the customer confirmed the quality of the sample, they decided to make a bulk order. We quickly started the production process and produced customized sizes of silicone tubing according to the specifications requested by the customer. Throughout the process, I stayed in close contact with the customer to ensure that every step of the process was clear and unambiguous, especially when it came to transportation and customs clearance, and we prepared all the necessary documents in advance to ensure that the goods would arrive in Lebanon without any problems.
A few weeks later, the customer's ordered products were delivered without any problems. After receiving the goods, the customer expressed his satisfaction and planned to continue to cooperate with us in the future. This cooperation has made me realize that customized service and careful communication can not only solve customers' problems, but also win their trust. Every successful delivery is the best affirmation of our work!
Silicone Hose
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Our factory specializes in the production and supply of high quality silicone hoses, food grade silicone hoses, medical silicone hoses, fuel hoses, radiator hoses, air rubber hoses, EPDM sealing strips, spiral protective covers and silicone plates and other trucks, automotive rubber accessories (support OEM and ODM).
Our address
Wangguanzhuang Town, Qinghe County, Xingtai City, Hebei Province,China